Frequently Asked Questions

Everything you need to know about shopping with Dr Simi.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are still attached to receive a full refund.

How do I find the right size?

Each product page includes a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.

Can I track my order?

Yes, once your order ships, you will receive a confirmation email containing a tracking link to monitor your package's progress in real-time.

Are your materials sustainably sourced?

Dr Simi is committed to ethical fashion. We use organic cotton and recycled fabrics in 80% of our collections to reduce our environmental footprint.