Returns & Exchanges

At Dr Simi, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day window for easy returns and exchanges on all items in their original condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.

4

Drop Off and Track

Drop your package off at any authorized courier location; you will receive a confirmation email once our team has processed your refund or shipment.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing